Marketing Musings
A few weeks ago, I attended the web conference An Event Apart. Because my day-to-day role involves helping clients plan how to get content on the web, I went to pick up some new tips and hints. However, what I took away was that, while there are new opportunities and platforms for getting your content to your audience, the key is to not forget core principles. Mobile platforms are very trendy; the organizers added a day to the event to focus solely on mobile. But, it turns out, putting all of your resources in a shiny new box just for the sake of the shiny new box beckons trouble.
Lesson #1: Create Once, Publish Everywhere
So what’s a web designer/content strategist to do? The highlight of day one, Karen McGrane’s “Adaptive Content” session, focused on this issue. McGrane urges to first develop a content strategy around “writing for the chunk, not for the page.” This strategy involves breaking down content into a series of reusable chunks that can be repositioned into any layout, in any platform. A headline is always a headline. A lead is a lead, a sidebar a sidebar, and so on. By storing your content in chunks in the CMS, you can then create specific designs for specific platforms without having to lay out each piece of content multiple times. You’ll also want to set specific parameters around the length of each chunk of content—that 150 character short description may look good on a webpage, but might annoy a reader on a mobile device.
McGrane points to NPR as a good example of this theory. NPR uses and reuses the same content across their website, member stations’ sites, and a variety of mobile apps. Take a look at the deck presented last October by NPR’s Zach Brand, which shows where the “COPE: Create Once, Publish Everywhere” process came from. In it, you’ll see screen captures of the process by which a single piece of content is disseminated across multiple channels, as well as detailed schematics of their CMS API architecture (for the more technically-inclined content strategist).
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