“They demonstrated very quickly that they were very agile, able to adjust to whatever the situation was.” Sr. Marketing Manager, Microsoft Dynamics Group

Customer Communities

Build customer communities that work.

Listening to your customers is important, but so is helping them talk to each other. Customer communities give people a chance to share experiences, learn from leaders, and provide much needed feedback for strategic planning. By giving customers a chance to voice their honest opinions—both good and bad—you can build loyalty, respond directly to concerns, and encourage positive word-of-mouth.

Projectline customer community managers can work with you to develop community experiences that get your customers talking. We’ll also help you find participants, update content, gather and manage metrics, and generate reports for executives. What’s more, our cutting-edge knowledge of the social media industry allows us to bring new insights and innovations to your community programs.

Our experts know the ins and outs of a whole host of customer communities—including custom-built and off-the-shelf solutions, as well as advertising-supported mediums. We can help turn an informal, grassroots effort into something more structured, or we can help you create, manage, and make the most of a brand new community.

Here are just some of the communities we’re excited about:

• Communispace®
• Drupal®
• ExpressionEngine®
• Joomla!®
• Lithium
• NING
• SharePoint® Community Portal
• Telligent® Community Server
• Twitter™
• Vovici™
• Widgetbox™