Navigating the New Twitter

Marketing Musings, Social Media

This post is by Eric Burgess. A grad student at the UW, he’s studying for his Masters of Communication in Digital Media. Eric is a Social Media geek and recovering skateboarder, having spent the last few years blogging and building up communities in the action sports industry. When he’s not blogging about being a fashionable dad, he can be found spending time with his family, shopping, and tweeting.

By now everyone has had the new Twitter rolled out to them. If not, you’ll get it really soon. Right away you probably noticed how different it looks and how much less real estate there is to show off you or your company’s brand. While this is true, Twitter actually just got way more functional. Let’s dissect it some more.

New Twitter: more functional but less background space for brand promotion

The search bar is on top. I always thought the old search bar needed to be more visible. Now it’s far more prevalent at the very top. If you’ve never used the search feature, I encourage you to do so. It’s a great tool and the search queries are fast.

It’s wider. Fundamentally it’s still divided the same way: in two columns. You have your timeline of those who you follow on the left and you have information on who is following you and who you follow on the right. The “What’s happening?” tweet bar is still right where it was at the top.

Left column. The left column still shows all of your follower’s tweets, but there are now tabs just below your tweet bar: Timeline, @Mentions, Retweets, Searches and Lists. Each of these is clickable and when clicked on, their respective function populates in the column below.

Right column. Your Twitter avatar, number of tweets, and numbers of those you are following and those following you are still in the upper right. The only difference, there are avatars which show at random under the following/followers section. Your “listed” total is there as well and it includes lists of people that you were recently added to. Trends and suggestions on other profiles to check out are further down the right column as well.

Hot new feature. The coolest thing about the new design is that it allows for profile browsing without leaving the Twitter timeline. Before, if you were browsing tweets and wanted to look at a profile, you’d click on the avatar and it would take you away from your dashboard and directly to that user’s profile. Now you can easily click on a user’s avatar in the timeline on the left and the profile will display on the right.

Old Twitter: plenty of background but more scrolling to see everything

Pros. It utilizes more space and allows you to multitask way more than before.

Cons. Background space to promote self or brand has all but disappeared. Read more here on how to redesign your background for the new Twitter.

In short? The new design rocks. I give it an 8 out of 10.

Projectline Tweeters

Marketing Musings, Social Media

In addition to our eponymous Twitter account (@Projectline), we’ve got some wonderful consultants and social media pros Tweeting. Looking for great links about customer references, project management, or customer communities? Follow these folks for great conversation and content:

Karin Zabel on Twitter

@kazab Customer marketing consultant & networking guru in Seattle interested in social media, PSAMA, networking, non-profits & anything going on in Belltown.

Marc Policani on Twitter

@Policani Native Seattleite. Business Planner and Process Engineer by day. Daddy, gadget aficionado & armchair cosmologist by night.

Stacy Olson on Twitter

@StacyOlson Passionately curious with a mind like a sponge. For maintenance use daily: Research.Strategy.Design.Marketing.Measure. (Repeat as necessary)

Eric Burgess on Twitter

@EricBurgess Father, Husband, UW Digital Media Grad Student, technology enthusiast & fashion aficionado.

Elliott Lemenager on Twitter

@elemenager Social Media Strategist @Projectline. Action sport enthusiast, videographer, music lover, ranked 2x’s in top 50 community managers on twitter.

Melissa Tindall on Twitter

@MelissaTindall Midwest 2 Northwest girl with a passion 4 Technology + Marketing + Food & Wine + CU Buffs! Marketing Consultant @Projectline.

Anika Lehde on Twitter

@AnikaMarketer Co-owner of Projectline Services. Interested in customer-centric marketing, good communications, volunteering, live and digital socializing, music, vegan food!

Beware the Disengaged Hashtag: Lessons from a Twitter Mess

Marketing Musings

Whether or not Twitter made an impact on the outcomes of the Iranian protests—something we may not know for a while yet—the protests certainly made an impact on Twitter. As the election news and its aftermath unfolded in tweets and trending topics, people jumped at what looked like real chances to help: changing profile location settings, attempting to overload Iranian government websites, and even setting up proxy servers for Iranian users to maintain internet access. Some of it may have been good new-fashioned “slacktivism,” but it at least hinted at the possibility of more serious engagement with the events unfolding halfway around the world.

What didn’t show any engagement with those events, though, was Habitat UK’s tonedeaf marketing. Continue reading

New Media Marketing: It’s here; it’s clear; get good at it.

Marketing Musings

Social Media Marketing can be an enormous opportunity for businesses and marketers, but it tends to get a bad rap these days. Though it’s working daily on all the sites we depend on, companies wonder who should be taking care of it, the internet literati complain about clutter, and everyone else scrambles to figure out how to use it carefully without getting left in the dust.

There are some good reasons for skepticism when it comes to Social Media Marketing: as a new field, no one agrees on the rules, let alone what makes an expert. A few things, however, are clear: Continue reading

We want knowledge! And we’ve got some spare to share.

Marketing Musings
Can a for-profit company start a non-profit, non-competitive online community? We say, “yes”!  Last month we set out to prove that not only is it possible, but it is also beneficial. Eric Larson, Sr. Projectline Marketing Consultant, (who is as passionate about social media as I am about customer reference marketing), and I put our heads together and formulated what would become the Customer Reference Knowledge Sharing Network (CRKSN).

 

How the community was born:

Our goal was to build an online community where people who live and breathe customer references, Continue reading

Stalk us. Really. It’s OK!

Marketing Musings

Projectline has launched a Twitter account just for our company. Check it out at https://twitter.com/projectline. If you Twitter, you can follow us to get: company news, quick links to this very blog, job openings, updates from our travels and our home offices, links to valuable marketing resources, general announcements, party updates, volunteer event details—your basic 140 character window into the heart of the company. We like being stalked. Really. It’s OK! Continue reading